747 Privacy Policy — User Data Protection
This page describes how the 747 platform collects, uses, stores and protects the personal information of users in Malaysia. Please read carefully before using our services.
Last updated: January 2026
1. Information Collected
When you register and use the 747 platform, we collect several types of information to keep our services running smoothly and securely. This information is grouped into the following categories:
Account Information
- Full name and date of birth
- Email address and mobile number
- Username and password (stored in encrypted form)
- Identity verification information when required for withdrawals
Payment Information
- Bank account or e-wallet details registered for deposits and withdrawals in Malaysian Ringgit (RM)
- Deposit and withdrawal transaction records
- Payment method details used (e.g. TNG eWallet, Maybank)
- Full bank account numbers are not stored — only the last few digits are recorded
Device & Browser Information
- IP address and device type used
- Web browser type and version
- Operating system and screen resolution
- General location information based on IP address (not GPS)
Platform Usage Data
- Betting history and games played
- Pages visited and active session duration
- Links clicked and searches made within the platform
- Customer support interaction records
2. How We Use Your Information
747 uses collected information solely for legitimate purposes related to the operation of our entertainment platform. We do not sell or rent users' personal information to any party for third-party marketing purposes. The primary purposes for data use are:
- Account management: Verify user identity, process registrations and enable secure login
- Transaction processing: Verify deposits, process withdrawals in MYR and maintain accurate financial records
- Platform security: Detect and prevent fraudulent activity, money laundering or system abuse
- Service improvement: Analysing usage data to improve platform performance, enhance the user experience, and develop new features
- Legal compliance: Meet regulatory obligations and reporting requirements as required by applicable law
- Service communications: Send account-related notifications, security updates and important information regarding platform usage
3. Cookies & Session Tracking
The 747 platform uses cookies and similar tracking technologies to enhance your experience and ensure that key platform features work as intended. Cookies are small text files stored on your device when you visit a website.
There are three types of cookies used on the 747 platform:
- Essential cookies: Required for core platform operations such as login authentication and session security. Cannot be disabled.
- Analytics cookies: Collects information on how users interact with the platform for service improvement purposes. This data is collected anonymously.
- Preference cookies: Save user preferences such as language and display settings for a smoother return experience.
You can manage cookies through your web browser settings. However, disabling essential cookies may affect certain platform functions.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All 747 user data is stored on servers protected with industry-standard encryption. Passwords are stored in hashed form and cannot be read, even by internal staff. Access to user data is restricted to personnel who require it to perform their duties. We conduct regular security reviews to ensure our systems remain up to date and protected against the latest threats.
Third-Party Sharing
747 does not sell, rent or disclose users' personal information to third parties for marketing purposes. Information may be shared in the following limited circumstances: (1) legitimate payment service providers for processing MYR transactions; (2) authorities or regulatory bodies when required by law; (3) technical service providers bound by confidentiality agreements and not permitted to use that data for any other purpose. All third parties involved are subject to strict data protection agreements.
5. User Rights & How to Contact Us
As a 747 platform user, you have several rights regarding your personal data. These rights can be exercised by contacting our support team:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If the information we hold is inaccurate or out of date, you have the right to request a correction through your account or via customer support.
You may request account closure and deletion of your personal data, subject to financial record retention obligations required by law.
Policy Updates & Contact Us
747 reserves the right to update this privacy policy from time to time. Any significant changes will be communicated to users via in-platform notifications or through the registered email address. The "Last Updated" date at the top of this page reflects the most current version of the policy.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise any of your user rights, please contact us:
Privacy Email: [email protected]
For general enquiries about the platform, you may also refer to the FAQ us or read Terms & Conditions for more information on platform usage rules.
Still Have Questions About Your Privacy?
The 747 support team is ready to assist with any enquiries regarding the protection of your personal data. You can also log in to review your account settings.